booking & fees

ways you can work with me

I offer ONLINE appointments via a secure Zoom/Skype meeting or
FACE TO FACE  in West Wickham, BR4.

Online appointments 

Online appointments MONDAY & WEDNESDAY
Daytime & evening appointments available

FEES

First Appointment
£90:00 / $145:00 – 90 minutes

Follow Up
£65:00 / $105:00 – 45 minutes

Acute (existing patients only)
£30:00 / $50.00 – 15 minutes

When booking please ensure you have selected YOUR time zone. A confirmation email will be sent to you detailing how to access your appointment.

FACE TO FACE appointments 

Natural Therapies Clinic
is close to West Wickham High Street, BR4.

Clinic times available:
Monday to Friday 9am – 7:30pm
Saturday 9am – 2pm

You can email me on rachael.homeopath@gmail.com
OR
Call me on 07974 362647

FEES

All appointments
£70:00  – 1 hour 

There are numerous car parks and off street parking spaces nearby and is a short walk from the train station.

 Natural Therapies Centre is easily accessible from Bromley, Hayes, Beckenham, Croydon, West Wickham, Chiselhurst, Eden Park, Shirley & South East London.

REMEDIES 

UK Patients.  Remedies are included in the appointment fee and posted to you first class after your appointment.

NON UK Patients. Remedies can be mailed to you for a fee of $15.00. Mail service 2 weeks.

Detox Prescriptions. For those patients who are undergoing Homeopathic Detox Treatment ALL prescriptions incur an additional charge of £30.00/$40.00
and are mailed to your home address. 

CANCELLATION FEE 

Please read the notes further down this page.

questions? 

You may have a few questions to ask me before you start your treatment. No problem. Book a 15 minute call with me. 

important information

Please have a read over the information here at least once.

Cancellations

I send appointment reminders by email 48hrs before your appointment time. If you are unable to make your appointment please email me or select the re-schedule button in the reminder email to find a more convenient appointment time. If you need to cancel after this time please email me.

Cancellations less with less than 24hours notice will incur a cancellation fee (50% of appointment fee) unless I can fill the space from my waiting list.

The Appointment

You will receive a link to join the video appointment in your booking confirmation. Appointments are via Zoom unless agreed otherwise prior to the appointment. Please ensure you are familiar with Zoom video conferencing (https://zoom.us/) prior to the appointment time. If you arrive late to the appointment, I am not able to extent the time slot as I will have another appointment following on. You will still be charged the full fee.

During the appointment I may ask you to email me images or information for my reference. This will be discussed during the appointment

All notes, images and information discussed during your appointment is treated as confidential. I do not share this information without prior agreement from yourself first. I work in line with UK data protection laws.

After your first appointment I will email you a client/therapist agreement, please keep this to hand – it contains important information.

Prescription

Your remedies will be mailed to you after your appointment. Information on how and when to take the remedies will be included.  

Contacting Me

I can be reached via email and text message – if your message is urgent please title the message “URGENT” and I will answer as soon as I have a gap between appointments. I answer urgent messages between 9am – 9pm Monday, Wednesday & Friday (UK time), and Saturday morning until 12noon (UK time)

OR you can call The Homeopathic Helpline (UK only) on Tel: 09065 343404  https://www.homeopathyhelpline.com/consultations/telephone/.  Open 09:00 to 00:00 GMT, there is a charge of £1.55 per minute for this service + your network providers charges. Calls are no longer than 10 minutes.

For non-urgent messages I will get back to you within 24hrs.

Payment

I email you a PayPal invoice after your appointment and payment is due within 24hours please. Face to Face appointments – payment via bank card at the end of the appointment.

Emergency Care

I do not provide emergency care services. If you need emergency care please contact your nearest provider.

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E: rachael.homeopath@gmail.com

T: 07974 362647

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Rachael Riches Homeopathy

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